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Checking on the drive compatibility for both the DLG5 and the E they both say they support the following part number:.

ML G5 with an Smart Array E fails - Hewlett Packard Enterprise Community

We put the original drives back in and there are no issues. Was anyone able to find a solution to this?

Hewlett Packard Enterprise International. We only sell genuine HP parts.


When everything was completed I was ushered out the side door as the store had closed and I was an extremely happy customer. I had an issue with smart array e200 dash cam recently purchased in your store, so it went into the service department.

HP 411508-B21, Smart Array E200/128MB Controller

The issue was that an SD card had been inserted incorrectly and there was no charge because the card could not be retrieved. I went, ultimately, to purchase a new SD, served by Ben Minghan. He noticed the card poking out so he went down to the service department, and with the assistance of Tyler Coster, smart array e200 card was retrieved.

I was happy so left, only to find that the camera was not recording. I returned to the store and Smart array e200 went out of his way to assist. I was prepared to replace the camera so another was provided.

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Ben inserted my SD card, and it did not work, he tried his own SD card from his phone to eliminate the SD card being a problem, and the newly opened unit was not recording either. EASY ordering process. On the next restart the error is back. I unplugged and started the server when the windows was started logged in and plug in the new hdd and configured with ACU. Restarted the system and received a message from the array controller "disk drive firmware update smart array e200 Condition see all. New 15, Open box 4, I read somewhere that it can take a few hours for the battery to charge before it works. smart array e200

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I sent them the original email yesterday at smart array e200 after a small simple back and forth received an email this morning with the tracking number for the new cord. I applaud the customer service and the other products I brought in that order.

HP Smart Array E200 128Mb BBWC 2-ports Int PCIe x4 SAS Controller

Every other item I bought with that order has worked exceptionally and I often recommend PB Tech because smart array e200 their Products but now I will because of their service as well. David Sun Technical dep.

I really appreciate his honest opinions and advices, his approach and positive attitude.Product Bulletin, research Hewlett Smart array e200 Enterprise servers, storage, networking, enterprise solutions and software. Learn more at the Official Hewlett Packard.


The HP Smart Smart array e200 E is HP's entry level PCI Express (PCIe) Serial Attached SCSI HP Smart Array E/ BBWC 2-ports Int PCIe x4 SAS Controller.

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